STAFFING SOLUTION – Your Trusted Partner in Workforce Excellence

Email

info@staffingsolution.co.za

Phone

+27 21 012 5992

Call Centre Positions

Call Centre Positions

Call centre roles focus on customer interaction, support, and service, ensuring customer satisfaction and issue resolution:

Call Centre Agent (Inbound/Outbound):

Handles incoming and outgoing calls.

Customer Service Consultant:

Assists customers with inquiries and issues.

Call Centre (Manager/Supervisor/Team Leader):

Oversees call centre operations and staff.

Client Service Manager:

Manages client relationships and services.

Planning Specialist:

Plans call centre schedules and activities.

Call Centre/Customer Service Trainer:

Trains call centre staff.

Retention Consultant:

Works to retain customers.

Contracts Administrator:

Manages customer contracts and agreements.

Collections Agent:

Collects overdue payments from customers.

Telesales Consultant:

Sells products or services over the phone.

Product Specialist:

Provides expertise on specific products.

Upload Your CV

Shortlisted candidates will be contacted.

These comprehensive roles within each industry cover the essential tasks and responsibilities necessary to keep operations running smoothly and efficiently.